FROM DIVISION TO SYNERGY

Emma Vallin, Leadership Consultant & Coach

One of my favorite assignments last year was a Team Effectiveness Project for a consumer goods company.

THE CHALLENGE
The head of the Consumer Insights team approached me since his team struggled with collaboration. The team was divided between seasoned members and newcomers, leading to low engagement scores and a reluctance from other departments to collaborate.

OUR APPROACH
When interviewing team members, it became clear that they didn’t have common goals, nor did they play by the same rules. We used Team Pro, a structured and well researched method for team development. With an online assessment and a series of workshops we worked on strengthening:

1.      Transitional Processes: The interactions that occur before and after work processes where the team plans and evaluates. (To use a sports analogy: before and after the game)
2.      Action Processes: The interactions in the team where they perform their work duties to achieve their goals. (During the game)
3.      Interpersonal Processes: Activities addressing the team’s emotional climate. (Around the game)

During exercises and simulations, my co-facilitator and I observed the team and gave them feedback on their behaviors. The team then developed an action plan for what they wanted to improve and how.

THE RESULTS
–         8-percentage-point increase in employee engagement score.
–         27% uptick in internal net promoter score.
–         The team was recognized as a good place to work, with more internal applications for vacancies.

A key reason for the results was the team leader’s willingness to invest in team development over time. This year we are doing another Team Pro check-in with the team 😊.

Interested in how your team can work better together? Let’s talk

The Constant Achiever – (over)achievement archetype 4

This is probably the achiever archetype I identify the most with. People who are Constant Achievers (and I at times) live by the motto:

You can rest when you’re dead’.

The constant achiever is a multi-tasker who always juggles several big projects. If you identify as a constant achiever work is always on your mind and you are likely checking emails around the clock.

In your spare time, you renovate your apartment, take a language course or prepare for a marathon (yep, yep and yep)

Everything you do has a purpose and a goal. Your to-do list is your comfort blanket and you likely to most things in life very quickly. As a consequence the constant achiever is rarely in the moment and at high risk of burnout.

Drivers and Fears:
      • Achievement as a safe zone.
      • Addiction to the ‘high’ of achievement.
      • It is uncomfortable to take it easy, laziness is frowned upon.
      • Fear of stopping development.
How to overcome:
    • Get clear on the negative consequences of constantly achieving. List what it does to your health, relationships, and results.
    • Practice self compassion. Start with: Avoid saying and thinking judgmental things about yourself, spend time doing things you enjoy, Letting go of external validation.
    • Behavioral Experiments: This part was central to the ‘achievement detox’ I did a few years ago to limit the damage my achievement addiction. I embarked on a 1 year experiment during which I took on a very junior role at work and banned all achievement focus from my life. It was an eyeopener but also a very painful experience. In Cognitive Behavioral Therapy we instead recommend smaller experiments such as:
      • Post on LinkedIn and stop yourself from checking the results for 24 hours 😉.
      • Have a dinner party without meticulously preparing the food.
      • Swim on the slowest lane and allow yourself to be overtaken by everyone

Yep, have tried all three and for a Constant Achiever, it’s hard work and something we need to keep practicing.

Next up: The Competitor

 

 

 

The Worrying Problem Solver – (Over)achiever archetype 3

‘Spend 55 minutes thinking about the problem and 5 minutes thinking about solutions’

This achievement strategy is about never leaving anything unresolved. If you identify as worrying problem solver you often experience anxiety and negative stress when facing a challenging problem.

On top of the anxiety the issue with this approach is that it’s very ineffective. When the brain’s threat system is switched on you are unlikely to find constructive solutions.

The result is a behavior that is motivated by getting rid of discomfort. In the short term, it feels better to dwell on the problem than to leave it.

Drivers and Fears:
      • The dopamine kick of solving things.
      • Inability to deal with the discomfort of disappointment.
      • A tendency to catastrophize.
      • Fear of failure.
How to overcome:

1.Recognize the difference between worrying and productive problem solving. Here are some signs that you might be worrying:

      • You dismiss all your solutions as ineffective.
      • You are tense, distressed, and upset.
      • You spend a lot of time focusing on how things could go terribly wrong.

2. To get out of worrying-mode. Try taking some slow breaths from your diaphragm and relax. If that doesn’t help, take a break (go for a run, Clean the toilet). Come back to the problem when you’ve had a chance to settle down.

3. Put negative thoughts into a drawer. If you still find yourself slipping into negative thinking. Let the thoughts come, then mentally put them into a drawer, lock it and tell yourself you can open the draw again in an hour. In the meanwhile focus on positive ways to solve the problem.

Have you experienced periods of worrying and anxiety? What tips would you give to someone who is a worrying problem solver?

Next up: The Constant Achiever

Is your ambition putting you at risk for burn-out?

The stress-vulnerability model is often used to understand the causes of mental health issues and burn-out.

As you can guess, two dimensions are involved: “Vulnerability” refers to our basic sensitivities and is determined by our genetics as well as life experiences. “Stressors” refers to the situations or challenges faced in our lives.

Many employers are focusing more time and money on preventing negative stress instead of treating already burnt out co-workers. Great for the individual and the bottom line!

However stress prevention is often focused on the situational stressors, such as workload with very little attention given to understanding individual vulnerabilities.

A study from 2019 published in the Canadian Journal of Nursing Research found that ambition or “being passionate about doing well” is a strong vulnerability factor for burn-out. Key themes for situational stressors were “teamwork,” “manager,” and “work and personal circumstances.”

In summary the study shows that a discrepancy between individual vulnerability (ambition) and situational stressors can lead to burn-out. Therefore, burnout prevention needs to target the individual’s vulnerabilities as well.

Through my own Achievement Detox and coaching of high performers, I have learnt a couple of things when it comes to ambition and burn-out:

    1. Like any overused strengths your ambition or achievement superpower can damage your health, relationships and even your results.
    2. Learning to control your need to achieve does not mean turning your ambition off, you’re simply using it in a smarter way
    3. By taking your achiever hat off once in a while and letting other unique personality traits such as your creativity or kindness shine, you become a more interesting and productive person.

Do you or your team want to work smarter to prevent burn-out? Book a webinar, workshop, or coaching session with me.

Source: Vulnerability and Stressors for Burnout, September 2019. The Canadian journal of nursing research 

Nervous and exciting Dry Run of my new Webinar

Had a dry run of my new webinar; Achievement Detox last night. A couple of amazing friends were my guinea pigs and gave me really useful feedback!

All went well except a couple of technical hiccups.

Next week is the first session with a larger audience! Fingers crossed MicrosoftTeams works better for me then.

So far the webinar is only in Swedish but I’m introducing an English version after the summer.

If you or your company are interested in achievement addiction and need inspiration for your work with creating a sustainable work culture – do let me know. Happy to tailor workshops or webinars to your needs.

An unexpected cure for ‘Hurry Sickness’

Are you the kind of person who cleans the bathroom while brushing your teeth? Move from one check-out line to another when shopping? Sit at the back of the room during work presentations so that you can finish that budget sheet? Chances are you’re suffering from ‘hurry sickness’.

People with ‘hurry sickness’ are multitasking masters, they think, walk and speak fast

What Is Hurry Sickness?

Two American cardiologist first came up with the term when they found a correlation between typical type A behavior and heart disease. People with ‘hurry sickness’ are multitasking masters, they think, speak and even walk fast and get very impatient with anyone or anything wasting their time. Sounds familiar? You’re not alone – a London Business School study found that 95 percent of the managers in a study suffer from the condition.

Is it really that bad for you?

Being busy is often seen as a virtue but when it becomes a constant time urgency you lose your ability to stop and think, and as a result become less effective. You lose sight of the “big picture,” and risk alienating people around you. Not to mention the physiological and mental health risks that come with constant stress.

Quitting the hurry game is really about finding a dimmer for your ‘get-shit-done’ superpower

 

Why is it so hard to quit the hurry game?

From an early age we are rewarded for doing, achieving and winning. In high paced industries and corporate environments, it’s often a prerequisite for success, as many of us can relate to. Getting lots done is a kind of superpower that has likely made you pretty successful in your career. So why doesn’t it take you further or make you happier? Think of it as running a marathon at sprint pace. It might give you a lead early on in your life or career, but it certainly won’t make you either successful or indeed, alive as the race goes on. It’s less about quitting the hurry game and more about finding a dimmer for your ‘get-shit-done’ superpower. You need to learn how to dial up and down your hurriedness. Of course, it’s great to be able to switch it on for that big deadline or when you’re trying to get 2 small children out the door. But the default setting in your life needs to be less rushed and you need to learn how to dim the light completely.

The unexpected cure – being pregnant!

I’m a classic hurry sick person who have spent my life chasing efficiencies and trying to do things faster and better. From doing my Kegel exercises in the lift to conference calls in the gym. It wasn’t until I got pregnant with my first child that I learnt how to live slow. I suffered from severe pelvic girdle pain and could hardly walk. From being someone who would always walk /run up the tube escalator, I suddenly missed my bus every day for being to slow. I even found myself being overtaken by seniors in the slowest lane in the swimming pool. I have often thought it was natures cruel way to cure me from my hurry sickness before having children. I have to admit the relief was temporary, as a mother of 2 children under 3 years of age I often find myself multitasking in the most ridiculous ways. But I am now a sober hurry addict and I can dial up and down my busyness and speed. I finally have a dimmer!

Other ways to cure hurry sickness

If pregnancy with pelvic girdle pain doesn’t sound temping or just isn’t in the cards for you, here are some tips on how to fight hurry sickness:

    1. Practice doing one everyday thing slowly – it could be the dishes or walking to work. How does that make you feel?
    2. Question the value of your urgency – What difference will it make if you answer that email tonight? How important is it in the grand scheme of thing?
    3. Write down the flip side of your hurrying. What are you missing out on when you rush around? What effects on your health do you see? Who are you hurting?
    4. Trick the system with breathing right. When you’re feeling particularly flushed, take some deep breaths (inhale for 3 counts, exhale for 5). This activates the parasympathetic nervous system (the break system) and reduces the stress hormone cortisol.

Let’s make 2020 a slow year!

SPA 2 ways

My partner and I went to a SPA last weekend. It was a birthday gift from my mom and sister, which also included their babysitting services. A big deal since it was the first night away from both kids and potentially the first full night of sleep for me in over a year!

Most toddler parents know that there is a pre/post children dimension to most things in life (going to the shops, showering, eating, getting dressed, doing number 2…). But the difference when it comes to a spa experience only really became clear after listening to the following conversation in the changing room:

The spa weekend girls:

Spa girl 1: I love your bikini!

Spa girl 2: Really? Thanks. It took me an hour to choose. The stress…

Spa girl 3: Should we bring the clay masques into the spa? We might feel like using them at once.

Spa girl 1: Oh, I don’t know. We have no idea how we’ll feel while in there. Oooh, this doesn’t feel good at all! Can’t we just chill and see how we feel?

The parents:

My mom texted that one of the boys was up all night and one of them is now throwing up.

My partner: My tummy feels funny as well.

Me: Can we pretend we didn’t get the message yet and stay in the pool for a while?

My partner: Your bikini is torn.

Me: You should be happy I almost had time to finish shaving my legs.


I listen with fascination to the girls and admire their full toilet bags. I quickly put on my randomly selected clothes as the vomiting situation at home is deteriorating. I grab a handful of free body lotion on my way out and slap it onto my forehead as if to say: you should be happy you have time for anxiety and even time to chat about it! 

Different worlds indeed.

And despite the vomiting bonanza I wouldn’t have it any other way.

 

The art of a stress-free life

There’s something in the old saying, to stop and smell the roses. Noticing and enjoying the simple and beautiful things in life. But to be able to smell those flowers, you must plant and nurture them. You must take charge of your life – which in itself can be excruciatingly stressful.

So how can you get rid of negative stress?

We know that talented, driven and self-critical people are high risk for stress-related exhaustion disorders. But killing your ambition is difficult. Redirecting it however, setting different goals, can be life-changing. Use that drive and your performance personality to form and achieve new goals. Feel-good goals. It can be to laugh out loud every day, meet a new inspirational person every month or meditate once a week. Then go out there and deliver -like only you can!

There’s no vaccine for life crisis and unforeseen drama. You can however control how you handle setbacks. Choose to be kind to yourself. Try to see every obstacle as fertiliser for your roses; without shit in your life, there will be no personal development :).

To stop living a stressful life can be as difficult as becoming debt free or getting rid of an addiction. It requires conscious actions and sometimes you need help. Maybe book a couple of sessions with a coach. Hint hint me!

Be normal or be yourself

As we constantly project a polished, normal and successful life and are exposed to others’ equally amazing lives in our feeds, we risk forgetting who we really are.

Does the courage to be different come with age? Does the confidence to be original develop over time, with different experiences? Or do we need self-esteem to be ourselves?

As we constantly compare ourselves with others, do we risk diluting our beautifully weird and amazing personalities?

The world is more boring, less creative and dare to say; a worse place, the more normal we try to be.

Kipling on self leadership

‘If you can meet with Triumph and Disaster and treat those two impostors just the same…’

Rudyard Kipling

If you can keep your head when all about you

Are losing theirs and blaming it on you,

If you can trust yourself when all men doubt you,

But make allowance for their doubting too;

If you can wait and not be tired by waiting,

Or being lied about, don’t deal in lies,

Or being hated, don’t give way to hating,

And yet don’t look too good, nor talk too wise:

 

If you can dream—and not make dreams your master;

If you can think—and not make thoughts your aim;

If you can meet with Triumph and Disaster

And treat those two impostors just the same;

If you can bear to hear the truth you’ve spoken

Twisted by knaves to make a trap for fools,

Or watch the things you gave your life to, broken,

And stoop and build ’em up with worn-out tools:

 

If you can make one heap of all your winnings

And risk it on one turn of pitch-and-toss,

And lose, and start again at your beginnings

And never breathe a word about your loss;

If you can force your heart and nerve and sinew

To serve your turn long after they are gone,

And so hold on when there is nothing in you

Except the Will which says to them: ‘Hold on!’

 

If you can talk with crowds and keep your virtue,

Or walk with Kings—nor lose the common touch,

If neither foes nor loving friends can hurt you,

If all men count with you, but none too much;

If you can fill the unforgiving minute

With sixty seconds’ worth of distance run,

Yours is the Earth and everything that’s in it,

And—which is more—you’ll be a Man, my son!

 

Our trump cards 

There are things that beat all other things in life. Events that make other thoughts and worry clouds disappear. When these trump cards are played, your priorities suddenly become crystal clear and the problems that previously occupied your mind feel small.

These days my son is the mother of all trump cards for me. If he is in danger or even just hungry, I become a complete bulldozer ignoring everyone else’s needs, including my own. Particularly painful when he started walking at 9 months and went on kamikaze assignments around the house.

The other day my uncle past away. We were very close and for several days I cried when I thought about his life and what his immediate family is now going through.  Death, illness and family are other trump cards for me.

What are your trump cards? 

How can we be better at playing them every day without waiting for a crisis to reminds us of what’s important?

 

Pushing our buttons 

pushing our buttons

Why are we disproportionately affected by certain events? Why do we find some things offensive – not just Insta-offensive?

A while back a friend told him that he resigned from his job after he discovered the management was unethical. He left for a competing organisation and was unfairly accused of stealing trade secrets. His world fell apart and he has still not recovered. Why was he so affected by a situation that someone else might have been able to laugh about over time?

Yesterday I was reminded of a similar experience I had. When I was on sick leave due to stress and at the same time got a new boss, my employer threatened to relocate me due to performance issues. This just six months after I had been selected as top talent. A Kafka-like process was initiated where no account was taken of my circumstances. I fought back with legal means and eventually made them change their position but I still today feel very bad when I think about it.

Why can’t I just brush it off as having the misfortune of working for an incompetent organisation and uncompassionate boss?

What sets my friend apart is his strong sense of justice and integrity. When these core values ​​were questioned, albeit on false grounds, it shook his world.

Similarly, I have understood that one of my fundamental values ​​is achievement. I have as long as I remember wanted to perform, that’s who I am. Even though I know I did a good job under the circumstances, a small part of me died when my performance was questioned. Just like in my friend’s case, my employer pressed the wrong (or right) button. My values were challenged.

One of the most powerful exercises I do with clients is to chart their core values.

Once you know where your buttons are, you can choose who will hit them, when and how.

How money can buy you happiness

We usually don’t equate money with happiness – openly at least. At a stretch we say money can make life easier.

Recently, I’ve been thinking about money in relation to time and freedom. How long should you stay in a job you don’t like? How much money do we need before we retire? Or if you start at the other end – how big of a house or car do you really need to be happy?

If toddler parents constantly struggle with time poverty – how can we get our hands on more time?

I read an interesting article from Psychology Today about money and happiness. It claims that there are 3 ways that money can actually make you happy. Buying time is one of them.

Unplanned Aimlessness

I am planning person, to say the least. When I tell people about my rolling 5-year personal plan in Excel they usually look like they’ve seen a green giraffe fly over the rooftops.

Every January, as part of my annual planning process, I update my 5-year plan, evaluate and rate previous year, develop guiding principles for the coming year and set 4-5 goals with associated activities for the new year.

Sounds like I should see someone about this?

Well it works for me. Half-year reviews with myself gives me an endorphin-high the size of a teenage kiss.

In 2016 I had no plan.

This was not a conscious decision and I didn’t even notice it until I sat down for my review in January. As the chock settled I realised that this was exactly what I needed last year. I guess a part of my brain somehow understood this but decided to keep quiet about it so I wouldn’t protest.

2016 was the year I overcame fertility problems, had a pregnancy fraught with complications, fought discrimination at work, had an emergency caesarean and became a mother. Trying to fit that into columns and rows would not have been a good idea.

Fate however smiled at my obsession with planning and arranged for my pregnancy to follow the calendar months, starting in January. One must have some order after all.

It makes me wonder – is it necessary to have a serial car crash in our lives to change deeply entrenched behaviours?

If we instead consciously change these behaviours do we develop just as much? Or even more?

Today I took time off my parental leave and wrote my 2017 plan. I am proud that I waited until February and that the plan doesn’t contain a single colour-coded rating system.

It is however still in Excel.