NOT ENOUGH MEETINGS?

Emma Vallin, Organizational & Leadership Consultant

Knowledge workers spend on average 85% of their time in meetings, which studies show negatively affects well-being. Not surprisingly many organizations are opting for meeting-free days.

But how does this effect cooperation and productivity?

A study* of companies who had implementing meeting-free days, found that:

ONE meeting-free day a week resulted in:
✅ Autonomy: +62%
✅ Cooperation: +15%
✅ Engagement: +28%
✅ Productivity: +35%
✅ Stress: -26%

With TWO meeting free days, the numbers jumped to:
✅ Autonomy: +78%
✅ Cooperation: +43%
✅ Engagement: +32%
✅ Productivity: +71%
✅ Stress: -43%

Is there such thing as too few meetings, I hear you ask?

THREE seems to be the optimum number of meeting-free days, according to the study. After that, metrics like productivity and satisfaction start declining and micromanagement starts creeping up again.

❓ What if anything, surprised you about these numbers?

❓ What is your experience of meeting free days?

📈 Take the poll: how many meeting-free days do you prefer: https://lnkd.in/dEJErM85

* The Surprising Impact of Meeting-Free Days. Benjamin Laker, Vijay Pereira, Pawan Budhwar, and Ashish Malik. MIT Sloan Management Review, January 18, 2022

Building Psychologically Safe Teams

Have you ever been on a team where:

    • you spoke openly about difficult topics
    • you viewed mistakes as a chance to learn
    • colleagues went the extra mile for each other, and
    • you capitalized on everyone’s differences?

Then you’ve probably experiences the potency of psychological safety.

Defined by Amy C. Edmondson as “a belief that the context is safe for interpersonal risk-taking – that speaking up with ideas, questions, concerns, or mistakes will be welcomed and valued”, Psychological safety is a critical ingredient for groups to be engaged, to learn and to succeed.

Why psych. safety matters more than ever

Today the work many of us do is highly cognitive. It requires us to solve complex problems and find creative solutions to new challenges. Collaboration and the ability to get the best out of a diverse group is one of the biggest leadership challenges we face. In this uncertain and fast paced world, everyone’s voice could be business critical. Leaders who fail to create a climate where that voice can be raised freely, without fear of the consequences, risk missing out on opportunities and disengage the organization’s best people.

Employees who are not engaged or who are actively disengaged cost the world $7.8 trillion in lost productivity, according to Gallup’s State of the Global Workplace: 2022 Report. That’s equal to 11% of global GDP.

On this flipside companies that report high psychological safety experience:

    •  76% more engagement
    • 50% more productivity
    • 74% less stress
    • 57% workers more likely to collaborate

 “No one comes up with a good idea when being chased by a tiger”

How to build Psychological Safety in a team

Psychological Safety is gained over time through intentional actions. It is something that is built in drops but lost in buckets.

I work with vastly different teams who want to improve their collaboration – from leadership teams to startups and global HR teams. In my experience, teams can significantly improve their level of psychological safety in just a few months by making it a priority.

I’m certified in the Fearless Organization tool – a method for measuring and developing psychological safety, based on over 30 years of research.

The work I do with teams usually follows these 4 steps:

1.   1-1 meeting with the team leader

2.   Team completes the online Fearless Organization Scan

3.   Debrief workshop when we look at specific areas for improvement and develop an action plan. The team then works intentionally with the identified behaviors.

4.   A follow up online scan after 2-4 months followed by a new workshop to discuss and learn. Regular measurement, support and dialog.

“Start with the common goal. Then make psychological safety a common project.” Amy C. Edmondson

In the coming weeks I’ll post about the 4 dimensions of psychological safety, highlighted in the Fearless Organization book by Amy Edmondson, and tools to improve them:

    1.  Open Conversation
    2. Attitude Towards Risk & Failure
    3. Willingness to Help
    4. Inclusion & Diversity

I hope you’ll join me in discussing ways we can build open, engaged and effective teams.

First up next week is: Open Conversations

Case Study – Executive Coaching

Mairi is the Head of Leadership Development at the Karolinska University Hospital and has recently completed the Executive Coaching Program. It’s a six-month intensive coaching program for leaders based around the EQ-i 2.0 Emotional Intelligence Framework. The coaching sessions took place on Zoom, and we met approximately every third week.

I sat down with Mairi to ask her a couple of questions about her experience working with me as a coach.

Emma: Hi Mairi, what made you apply for the Executive Coaching Program?

Mairi: I had been recently appointed as the Head of Leadership Development at the Karolinska University Hospital. Given the consequences of the COVID-19 pandemic on staff and managers and the unique culture of our organization, a coaching program that builds on Emotional Intelligence resonated well with my perceived needs for personal and professional development.

Emma: What has the coaching given you?

Mairi: The coaching has primarily given me two things – increased self-awareness and space for self-reflection. While these two things are the essence of what I work with to create for others, the gift of time and support from Emma to have that space for myself, has been invaluable.

Emma:  What did you learn during the coaching program?

Mairi:  The EQ assessment was very comprehensive and shed light on capabilities that I need to get better at in order to become a more effective leader and leadership developer. I also learned how the different components are interdependent and realized how some of my strengths actually become a hinder for my performance when overused. Last but not least, it was an important reminder that regardless of one’s level of experience or stage of development, it is hugely beneficial to have periods in one’s life that are supported by a coach.

Emma: What elements of the program had the greatest impact on you?

Mairi: The greatest impact came from the combination of the EQ assessment and the coaching. The EQ assessment was eye opening and combined with coaching, its effects will be long lasting. Improved self-awareness means that I pay close attention in every situation where my capabilities are challenged. Attention is really what changes a mere experience into deliberate practice and can thus contribute to continual learning. The assessment alone would be simply information in form of a report. The coaching without the assessment would risk lacking intentionality and direction. So it’s the combination that makes it a winning concept.

Emma: Who do you think would benefit from Executive Coaching?

Mairi: Anyone with a growth mindset, i.e. anyone with a will, curiosity, openness and vulnerability to become better versions of themselves.

Emma: How would you describe me as a coach?

Mairi: Emma has a great ability to listen, to really listen. To pay close attention to what her client needs the moment they start their session. She masters the art of asking great questions and doesn’t hesitate to challenge the deeply held beliefs her client might hold about their situation, performance and learning. I’m deeply grateful for her generosity to support me in my growth and help me lead from my purpose.

Thank you Mairi for taking the time to reflect on this. As a coach I always learn something new with each client. It was an honor to work with Mairi and to follow her progress. I learned a great deal from her deep understanding of leadership and her willingness to challenge her perceptions.

If you or your organization are interested in Executive Coaching, please get in touch and I’m happy to tell you more.